International business casual environment.In an increasingly competitive hiring market, 52% of marketers say finding experienced talent is their number one challenge this year.

Excellent work environment, great colleagues, social arrangements and personal development.

Employment with the world's largest provider of contact center services.

A permanent presence of coaches who will facilitate your personal and professional development.

Support with a private Health Insurance.

Accommodation in a nice individual studio.

Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).

This is a Hybrid working model in Barcelona.

Full-time position, from Monday to Friday, from 9.00 to 18.00.

Proactive - can work with minimal supervision.

Highly professional written and verbal communication skills.

Excellent time management & telephone etiquette.

IT literate - Previous knowledge an advantage.

Excellent customer focus and the ability to work to tight deadlines.

Minimum of 2 years customer services experience, preferably in a similar industry.

Ability to speak and write English fluently.

Develop and maintain a working knowledge of our products.

Perform duties in a compliant manner in accordance with policies and procedures.

Provide a friendly and efficient service in answering customer queries.Provide frontline service to customers and route their calls to the appropriate department.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

We want our employees to be inspired and motivated. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.Īt Teleperformance, we do business with people, for people. Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing.

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